RE: [Nolug] Technology and Business - for 08/15/2012

Okay, fixed.

---
Dustin Puryear
CEO
Puryear IT, LLC - We see IT differently.
Networks - Servers - Desktops - Strategy

Direct: 225-304-6402 | Main: 225-706-8414 | Fax: 225-308-6740 | www.puryear-it.com<http://www.puryear-it.com>

We're always looking for highly-motivated and energetic professionals to join our team.
Join our team now: jobs.puryear-it.com<http://jobs.puryear-it.com/>

From: owner-nolug@stoney.kellynet.org [mailto:owner-nolug@stoney.kellynet.org] On Behalf Of Dustin Puryear
Sent: Wednesday, August 15, 2012 3:58 PM
To: nolug@nolug.org
Subject: RE: [Nolug] Technology and Business - for 08/15/2012

OMG. WTF. Sorry. I have no idea how this list go on that list.

---
Dustin Puryear
CEO
Puryear IT, LLC - We see IT differently.
Networks - Servers - Desktops - Strategy

Direct: 225-304-6402 | Main: 225-706-8414 | Fax: 225-308-6740 | www.puryear-it.com<http://www.puryear-it.com>

We're always looking for highly-motivated and energetic professionals to join our team.
Join our team now: jobs.puryear-it.com<http://jobs.puryear-it.com/>

From: owner-nolug@stoney.kellynet.org<mailto:owner-nolug@stoney.kellynet.org> [mailto:owner-nolug@stoney.kellynet.org]<mailto:[mailto:owner-nolug@stoney.kellynet.org]> On Behalf Of Dustin Puryear
Sent: Wednesday, August 15, 2012 2:12 PM
To: nolug@nolug.org<mailto:nolug@nolug.org>
Subject: [Nolug] Technology and Business - for 08/15/2012

Technology. Business. Baton Rouge. New Orleans.

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"Whenever you find yourself on the side of the majority, it is time to pause and reflect."
— Mark Twain

Technology, Business
You’re reading one of the longest running technology and business newsletters in south Louisiana. Written and published by Dustin Puryear, CEO of Puryear IT, and author of several books and articles on technology and business, including speaking engagements across the nation, including a road-show sponsored by Microsoft. We invite you to send us your comments, questions, and suggestions<mailto:dpuryear@puryear-it.com?subject=Comments%20%26%20Suggestions%20for%20the%20newsletter> for future topics.
From the CEO's Desk
Marketing, Changes, and Good Times
Aug 14, 2012 09:18 am
Dustin Puryear

For the past two months, I’ve been heads-down, working almost exclusively on our new marketing plan for FY2012 through FY2013. Wow. What an adventure! There really is something to be said about walking away from the nitty-gritty of running a business and asking key questions like “What makes us different?”, “How do we show that difference?”, and, perhaps most importantly, “How do we embed that difference in our internal culture? “

I went through that process, which has just ended (at least the paperwork has ended—reevaluating your company and culture is never-ending), and I learned a lot about us and our staff.

The big highlights that came out of this process:

  * We clarified our Remarkable Difference. I did this by asking myself and others “Why is it we do this work?” And I kept coming back to the fact that we love that we help people. I’ve written that into our Remarkable Difference Statement.
  * We clarified our Differentiator. Because we’re so focused on quality and process, we have setup a financial penalty if we fail to meet our own standards. We call this the 125% Guarantee, which boils down to this: If we don’t prove ourselves in the first 30 days of a service contract, we write a check for 125% of the service contract fee for that month and the customer walks away. We’ve never had to do this, but it’s definitely a stick hanging out there that will whack us really good if we ever fail to meet our standards.
  * We focus on process. Process, process, process. Everything we do has a name. Every time we go to a customer site, quality control our work, our write a letter, there is a process for it, and a name for that process. Naming things places value on those things, and we recognize that.

So, great, we’ve done all this, but what about the marketing!? This is the marketing: Defining our position in the industry and amongst our competitors. Our marketing plan also includes details on how we do lead generation, lead conversion, and all of that other fun stuff, but ultimately marketing is about defining who you are and how you operate.

For our marketing plan, we used Sales & Marketing Pro<http://www.paloalto.com/sales_and_marketing_plan_software>. Great software.

If you are about to work on a marketing plan, let’s sit down and have coffee.

The post Marketing, Changes, and Good Times<http://www.puryear-it.com/blog/2012/08/14/marketing-changes-and-good-times/> appeared first on Puryear IT<http://www.puryear-it.com>.




Upcoming Workshops
Workshop – Computer Security: 15 Things Every Employee Should Know<http://www.puryear-it.com/blog/2012/08/08/computer-security-20-things-every-employee-should-know/>
Aug 08, 2012 11:32 am | Dustin Puryear

Wednesday September 12, 2012 – Wednesday September 12, 2012 Hyatt Place Map and Directions | Register Description: In a business setting, one employee that downloads a virus, or divulges a bank account, can bring down the company for hours, days, or worse. In this course, led by industry veteran Dustin Puryear, author of “Email Security

The post Workshop – Computer Security: 15 Things Every Employee Should Know<http://www.puryear-it.com/blog/2012/08/08/computer-security-20-things-every-employee-should-know/> appeared first on Puryear IT<http://www.puryear-it.com>.
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Latest Technical Blogs
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Aug 01, 2012 01:21 pm | Bill Anderson

You want to edit the HKEY_USERS registry subkey for a user that isn’t logged in. This is less a HOWTO than a general explanation of the process. Solution For all the focus Microsoft (and third party developers) put on using wizards, MMCs, and other GUI tools to manage software, digging into the registry and making changes

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Better-WP-Security error when updating a user profile – fixed!<http://www.puryear-it.com/blog/2012/07/30/better-wp-security-error-when-updating-a-user-profile-fixed/>
Jul 30, 2012 08:14 am | Dustin Puryear

Users of Better-WP-Security report this error often: A user tries to update their profile and then when they click Update, they see this in their browser: Warning: Invalid argument supplied for foreach() in /home/xx/public_html/wp-content/plugins/better-wp-security/inc/secure.php on line 916 Warning: Cannot modify header information – headers already sent by (output started at /home/xx/public_html/wp-content/plugins/better-wp-security/inc/secure.php:916) in /home/xx/public_html/wp-includes/pluggable.php on line

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Windows Server updates failing – Error 80072EFD<http://www.puryear-it.com/blog/2012/07/27/windows-server-update-fails-with-error-80072efd/>
Jul 27, 2012 07:55 am | Shane Toncrey

You find that your Windows Server won’t update via Windows Updates Services. You see error 80072EFD. Solution One issue which causes Windows Updates to fail with error 80072EFD is if the Windows Server is looking at itself or another Server on the network for the updates. To check this: Click Start > Run > type

The post Windows Server updates failing – Error 80072EFD<http://www.puryear-it.com/blog/2012/07/27/windows-server-update-fails-with-error-80072efd/> appeared first on Puryear IT<http://www.puryear-it.com>.
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How Do I Manually Connect Microsoft Outlook 2010 To My Exchange 2007/2010 Server?<http://www.puryear-it.com/blog/2012/07/24/how-do-i-manually-connect-microsoft-outlook-2010-to-my-exchange-20072010-server/>
Jul 24, 2012 08:44 am | Shane Toncrey

You want to manually configure your Outlook 2010 client to connect to a hosted Exchange server without using Autodiscover. This is generally not advised, but may be needed from time to time. Solution Follow the steps below. Note, during the following procedures if you see a popup window that asks you to log in, click

The post How Do I Manually Connect Microsoft Outlook 2010 To My Exchange 2007/2010 Server?<http://www.puryear-it.com/blog/2012/07/24/how-do-i-manually-connect-microsoft-outlook-2010-to-my-exchange-20072010-server/> appeared first on Puryear IT<http://www.puryear-it.com>.
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Enable Proxied IMAPv4 in Exchange 2003 Network<http://www.puryear-it.com/blog/2012/07/23/enable-proxied-imapv4-in-exchange-2003-network/>
Jul 23, 2012 01:51 am | Dustin Puryear

You have a network with multiple Exchange 2003 servers and you want to configure a front-end (FE) server as the main “IMAP server” for your users. Solution This is actually a bit of work. You need to do the following: Enable IMAPv4 on all of your mailstore back-end (BE) Exchange servers. Ensure the IMAPv4 service

The post Enable Proxied IMAPv4 in Exchange 2003 Network<http://www.puryear-it.com/blog/2012/07/23/enable-proxied-imapv4-in-exchange-2003-network/> appeared first on Puryear IT<http://www.puryear-it.com>.
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Received on 08/15/12