Re: [Nolug] Advice on help desk software?

Software requests, help requests, etc. ie. how do I do XYZ? I need XYZ
report developed.

On Wed, Jun 3, 2009 at 11:21 AM, Dennis J Harrison Jr <
dennisharrison@gmail.com> wrote:

> What type of tickets?
>
> We use listen + poi + freeswitch for our ticketing system. But you
> might not need all that.
>
> On Wed, Jun 3, 2009 at 9:38 AM, Mischa D. Krilov <rossum@gmail.com> wrote:
> > I looked at OTRS many many many moons ago. I think it can handle
> > email-based tickets.
> >
> > http://otrs.org/
> >
> > Mischa
> > --
> > Read my blog: http://rossum.blogspot.com
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> > nolug@nolug.org
> >
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Received on 06/03/09