Thanks for the 2 votes for OTRS. I have looked at that in the past and will
re-visit it based on these suggestions.
On Wed, Jun 3, 2009 at 9:38 AM, Mischa D. Krilov <rossum@gmail.com> wrote:
> I looked at OTRS many many many moons ago. I think it can handle
> email-based tickets.
>
> http://otrs.org/
>
> Mischa
> --
> Read my blog: http://rossum.blogspot.com
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