Re: [Nolug] Charter.net

You need to have all the headers to report abuse to any provider, not just
charter. The timestamps and IP addresses contained in "Received:" headers
are critical to tracking down abuse. Hell, anybody can spoof a From: header.

On Tuesday 15 October 2002 21:23, Pietu wrote:
> Hmm....
> That would be very difficult.
>
> In order for getting the headers, I would have to disable the virus proggy,
> and let the virus e-mail in. Then even execute it by selecting it from in
> the e-mail client in order to see the headers.
>
> (yes, it is sad....but I still have to use Windows box as my working
> machine.)
>
> Petri
>
> > -----Original Message-----
> > From: owner-nolug@joeykelly.net [mailto:owner-nolug@joeykelly.net]On
> > Behalf Of Scott Harney
> > Sent: Tuesday, October 15, 2002 6:51 AM
> > To: nolug@joeykelly.net
> > Subject: Re: [Nolug] Charter.net
> >
> >
> > Eventually. make sure you're sending full headers or they will do
> > nothing.
> >
> > On Monday 14 October 2002 23:25, Pietu wrote:
> > > Thanks for the info.
> > >
> > > My issue is not really alarming, more likely annoying. There is one
> > > specific account/user in their network who is sending about 60-80 virus
> > > e-mails to me per day. This has been going on for more than a week.
> > >
> > > I sent an e-mail to that person few times already, but he/she obviously
> > > ignored it.
> > >
> > > Now I have all his/her e-mails stopped on the server, but the mail log
> > > files are getting bigger and bigger because of that.
> > >
> > > Perhaps charter eventually does something with the case.
> > >
> > > Petri
> > >
> > > > Not any more. email abuse@charter-ala.com if it's in alabama, GA, or
> > > > Louisiana. elsewhere it goes into a queue and eventually gets
> > > > funnelled to
> > > > an appropriate party. They may or may not answer it.
> > > >
> > > > Having had responsibility for an abuse@ for charter, I can say
> > > > that the load
> > > > is overwhelming. Lots of random scans, windows trojan, and
> >
> > legal warnings
> >
> > > > from DMCA lawyer types. I'd look for legit hacking stuff,
> >
> > anything less
> >
> > > > would merit an email warning or being passed onto someone local.
> > > >
> > > > If you think you've got something worth doing, pass it on to me
> > > > and I'll get
> > > > it some visibility. I may not be at Charter but I still know who
> > > > to talk to
> > > >
> > > > On Monday 14 October 2002 03:42, Chuck wrote:
> > > > > A member of this list is a Charter employee. I'm sure he'll
> > > > > identify himself when he gets the chance.
> > > > >
> > > > >
> > > > > Chuck
> > > > >
> > > > > -----Original Message-----
> > > > > From: owner-nolug@joeykelly.net
>
> [mailto:owner-nolug@joeykelly.net] On
>
> > > > Behalf Of Pietu
> > > > Sent: Sunday, October 13, 2002 10:04 PM
> > > > To: nolug@joeykelly.net
> > > > Subject: [Nolug] Charter.net
> > > >
> > > >
> > > > HI,
> > > >
> > > > Does anybody in the list know anybody who is working and responsible
>
> of
>
> > > > charter.net's network?
> > > >
> > > > I'd like to get in touch with somebody over there, since they seem to
> > > > ignore mail sent to their "abuse" address. ( I assume it's
> > > > abuse@charter.net )
> > > >
> > > > Petri
> > > >
> > > > ___________________
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Received on 10/15/02