C4 Tech & Design is a worker-owned co-op (http://en.wikipedia.org/wiki/Worker_cooperative) looking for experienced individuals to become long-term business partners. We run a Linux (primarily Ubuntu) shop, but repair and administer Windows, Linux, and Mac servers and workstations.
We are hiring for a business/field technician, with solid desktop support skills. Applicants for the job must live in the New Orleans area, must have a laptop, must have a smartphone, must have reliable internet service at home, and must have a vehicle available full time (vehicle needs to be capable of carrying reasonably-sized equipment such as computers, servers, and printers). Additional requirements are below:
== Field Technician skill set ==
- Differentiate between hardware and software issues for Apple and PC systems
- Familiarity with common smartphone feature setup, primarily email synchronization
- Replace faulty computer or networking hardware
- Interpret technical jargon fluently and document technical tasks accurately
- Explain technical matters accurately to both technicians and non-technicians
- Ability to offer phone-based support to clients, such as walking through troubleshooting and common repair steps
- Be familiar with DNS, DHCP, TCP/IP and other networking standards
- Work effectively in groups and independently, and maintain documentation for the group
- Familiarity with Linux is a plus
- Scripting skills are a major plus
* Location: Greater New Orleans area
* Compensation: Combination of base hourly rate and direct profit sharing
Many thanks,
April Mullins
Technical Support
Client Administration
C4 Tech & Design
504-896-8324
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Received on 06/28/11
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