wow. now that's customer service.
-ray wrote:
>Yea, I'm gonna have to go ahead and disagree with you about i55. :) They
>were a small company in Hammond started by some SLU students, and were
>successful and got big pretty quickly...but still retained the advantages
>of a small ISP (and still located in Hammond). When SLU got out of
>providing dialup for students/faculty, we contracted with i55 for reduced
>rates for providing dialup for students, and have since expanded it do
>DSL. I deal with them at work, but am also a dsl customer. A few weeks
>ago when i had dsl problems i put a call in, and the i55 tech didn't see
>anything wrong right then, but gave me his cell # and said to call as soon
>as the problem occured. It turned out to be a Bell problem. I'm just
>saying i've had very good experiences with this company, but YMMV. I'd
>much rather deal with them than bellsouth.
>
>I ran into the i55 CFO at lunch today and talked for a few minutes. He
>said due to the Directv issue, Bellsouth has waived all dsl setup fees for
>the next two weeks. Those of you switching to other providers, keep this
>in mind. So to get i55 dsl, the only setup fee is $50 for the modem.
>They offer static ip and no port restrictions. Admittedly, their level 1
>support is not very linux saavy, but the level 2 support is. All you have
>to say is "linux, level 2 please".
>
>-ray
>
>
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Received on 12/16/02
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