RE: [Nolug] Cox Connection Dropping

Hi Matt.

You are halfway there. Run a traceroute to the site that you are having
trouble staying connected to. This will show you the path that your outgoing
packets take. Now ping the sites along this path till you find the hop where
the packet loss seems to start. The problem is either the last good hop, the
first bad hop, or the link between them - or it's on the return path which
might be different.

If the bad spot is far out there isn't much that you can do about it. If it
is close to you, then you have the evidence needed to call your ISP and have
them look into it.

John

    John Souvestre - Southern Star - (504) 888-3348 - www.sstar.com

-----Original Message-----
From: owner-nolug@joeykelly.net [mailto:owner-nolug@joeykelly.net] On Behalf
Of Matthew Landry
Sent: Tuesday, October 12, 2004 6:39 AM
To: nolug@joeykelly.net
Subject: [Nolug] Cox Connection Dropping

A friend of mine is having some problems with his net connection. Most
notably, he cannot play any of his online games. Whether its XBOX or
PS2, he gets booted from the games before he can even start to play.

Thinking maybe it was his router, he has tried plugging directly into
the cable modem and he still has the same problem.

He also got another friend to bring over his PS2 and his Cat5 cable, but
  had the same problem.

In addition, he says that if he leaves GAIM on overnight, he'll have
10-20 disconnects.

He has also tried pinging yahoo.com to see if he could get any more
evidence. Sometimes he can ping for hours and get negligable packet
loss, but sometimes only after a few minutes tons of packets are getting
dropped.

Lately the same thing has been happening to me, only not so severe. I
can get on the PS2 and play online for about 15-30 minutes before I get
booted. In addition, leaving GAIM on overnight will result in 3-5
disconnects.

At this point neither of us know who to ask. I figure'd I'd take a shot
to see if any of you guys have or are having the same problems we're
having or have any suggestions as to what the problem may be.

Thanks,

- Matt

P.S. sorry if this is a dupe, I sent it awhile back but didn't receive it.
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Received on 10/11/04