Re: [Nolug] Fwd: Field Technician - New Orleans, LA

On 7/13/2010 8:13 PM, Joey Kelly wrote:
> On Tue July 13 2010 7:07 pm, Jeremy (mailing list account) wrote:
>> Another job opportunity for anyone who needs one...
>
> The rates are too low, even for this area.
>
> --Joey
>

For those of us with jobs, yeah. For someone who has no job, maybe
not. It is rough out there.

J

>>
>> J
>>
>> -------- Original Message --------
>> Return-path: <michelle.blackmon@rcmt.com>
>> Delivery-date: Tue, 13 Jul 2010 17:21:39 -0500
>> Subject: Field Technician - New Orleans, LA
>>
>> Dear J
>>
>> If you have a moment, I'd appreciate your help. You have received this
>> email because we either believe your skill sets are a close match to the
>> job description below or because you have been identified as someone who
>> is very knowledgeable of the industry and might know other people who
>> would be interested in the job. So please take a look at the job
>> description below and forward this job on to anyone you think would be
>> interested in the position, or if you believe your skill sets are a good
>> match for the job please send us your resume in word format.
>>
>> RCM is currently recruiting for a field technician in your area.
>>
>> This is an open-ended contract opportunity to work as a consultant to
>> repair desktops, laptops, and printers. The candidate will perform
>> desktop computer “Break/Fix” support and simple to complex installation,
>> add, or change requirements of peripherals& device drivers. This is a
>> great opportunity for the right individual.
>>
>> The troubleshooting has already occurred between the end user and the
>> Client's help desk support line. That support line has determined the
>> problem is hardware related and ordered the components for replacement.
>>
>> Your job will be to pick up the hardware and take it to the end user's
>> location (home, home-based business or small business), swap the part(s)
>> out and return the warranty part(s) to the Client.
>>
>> This contract pays $25.00 per ticket within 50 miles and $33.00 per
>> ticket from 51-75 miles, and you will be assigned an average of 2-4
>> tickets a day. The mileage is included in the price per ticket.
>>
>> Position Overview:
>>
>>
>> Duties and Responsibilities:
>>
>> · *_Provides quality customer service_* and support for designated
>> equipment.
>>
>> · Escalates problems to appropriate next level of support when necessary.
>>
>> · Monitors assigned service calls to ensure timely completion.
>>
>> · Ensures all time reporting, expense reporting, and other required
>> reports are accurate and submitted on time.
>>
>> · Completes all administrative duties correctly and promptly
>>
>> · Meets or exceeds various service levels as established by assignment
>> (calls per day, ETA’s, on-time response, administrative call closure,
>> customer satisfaction.)
>>
>> · Responsible for ensuring on-going maintenance and development of
>> positive customer relationships with all business partners and customers.
>>
>> · Ensures that quality and service level goals are achieved in a timely
>> manner.
>>
>> Requirements:
>>
>> · At least 2/3 years hands on experience working on hardware repairs
>> and/or upgrades on pc's, laptops and printers.
>>
>> · A+ certification, Associate’s Degree in Electronics, formal PC
>> hardware service courses, or similar military related training can
>> replace a year of hands on experience.
>>
>> · Must be comfortable swapping out motherboards (Desktop experience
>> necessary, laptop experience desired)
>>
>> · Must have experience diagnosing/troubleshooting hardware issues on pc,
>> laptops, and printers.
>>
>> · Proficiency in desktop support of individual PCs. Minimum operating
>> system knowledge includes: Microsoft Windows 9x, 2000 and XP
>>
>> · Basic understanding of TCP/IP networking, hubs and switches
>>
>> · Support of computer networks, as directed by a Level II or III
>> Engineer/Technician
>>
>> · A+ certification is preferred
>>
>> · DCSE Certification is a plus ( If you are not DCSE, our customer will
>> cover the cost to get DCSE certified)
>>
>> · Must enjoy driving, you will be driving from location to location
>>
>> · Must have your own tools for repairing computers that include
>> anti-static protection and DC volt-meter
>>
>> · Must have your own reliable transportation and valid driver’s license
>>
>> · Ability to locate addresses in your immediate area
>>
>> · Must dress business casual for the position. No jeans or tennis shoes.
>>
>> · Must be well organized
>>
>> *If you or anyone you may know are interested please forward your resume
>> to dal_recruiting@rcmt.com<mailto:dal_recruiting@rcmt.com> and then
>> call 469-341-6090**,* even if we have spoken recently about a different
>> position. If you do respond via e-mail please include your resume and a
>> daytime phone number so I can reach you. In considering candidates, time
>> is of the essence, so please respond ASAP.
>>
>> This email has been sent on behalf of RCM Technologies, Inc in Dallas,
>> TX. So if you have questions please contact the Dallas office.
>>
>> Thank you,
>> RCM Technologies
>>
>> .........................
>>
>>
>> Note: Please allow me to reiterate that I chose to contact you either
>> because your resume had been posted to one of the internet job sites to
>> which we subscribe, or you had previously submitted your resume to us. I
>> assumed that you are either looking for a new employment opportunity, or
>> you are interested in investigating the current job market.
>>
>> If you are not currently seeking employment, or if you would prefer I
>> contact you at some later date, please indicate your date of
>> availability so that I may honor your request. In any event, I
>> respectfully recommend you continue to avail yourself to the employment
>> options and job market information we provide with our e-mail notices.
>>
>> Thanks again.
>>
>> ..............................
>>
>> If you no longer wish to receive these notices please reply back and let
>> us know you want to be removed and we will do so.
>>
>>
>>
>> If you are interested in this position, please click here
>> <http://jobs.rcmt.com/jobseekers/myjobs/emailmerge_response.jsp?d=59_847931
>> 427794_2411964_1001791_1_Michelle+Blackmon&t11=1279059058406>.
>>
>> If you would like to unsubscribe, please click here
>> <http://jobs.rcmt.com/jobseekers/myjobs/emailmerge_optout.jsp?d=35395f38343
>> 73933313432373739345f323431313936345f313030313739315f315f4d696368656c6c652b4
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>>
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Received on 07/13/10