Re: [Nolug] Fwd: Field Technician - New Orleans, LA

On Tue July 13 2010 7:07 pm, Jeremy (mailing list account) wrote:
> Another job opportunity for anyone who needs one...

The rates are too low, even for this area.

--Joey

>
> J
>
> -------- Original Message --------
> Return-path: <michelle.blackmon@rcmt.com>
> Delivery-date: Tue, 13 Jul 2010 17:21:39 -0500
> Subject: Field Technician - New Orleans, LA
>
> Dear J
>
> If you have a moment, I'd appreciate your help. You have received this
> email because we either believe your skill sets are a close match to the
> job description below or because you have been identified as someone who
> is very knowledgeable of the industry and might know other people who
> would be interested in the job. So please take a look at the job
> description below and forward this job on to anyone you think would be
> interested in the position, or if you believe your skill sets are a good
> match for the job please send us your resume in word format.
>
> RCM is currently recruiting for a field technician in your area.
>
> This is an open-ended contract opportunity to work as a consultant to
> repair desktops, laptops, and printers. The candidate will perform
> desktop computer “Break/Fix” support and simple to complex installation,
> add, or change requirements of peripherals & device drivers. This is a
> great opportunity for the right individual.
>
> The troubleshooting has already occurred between the end user and the
> Client's help desk support line. That support line has determined the
> problem is hardware related and ordered the components for replacement.
>
> Your job will be to pick up the hardware and take it to the end user's
> location (home, home-based business or small business), swap the part(s)
> out and return the warranty part(s) to the Client.
>
> This contract pays $25.00 per ticket within 50 miles and $33.00 per
> ticket from 51-75 miles, and you will be assigned an average of 2-4
> tickets a day. The mileage is included in the price per ticket.
>
> Position Overview:
>
>
> Duties and Responsibilities:
>
> · *_Provides quality customer service_* and support for designated
> equipment.
>
> · Escalates problems to appropriate next level of support when necessary.
>
> · Monitors assigned service calls to ensure timely completion.
>
> · Ensures all time reporting, expense reporting, and other required
> reports are accurate and submitted on time.
>
> · Completes all administrative duties correctly and promptly
>
> · Meets or exceeds various service levels as established by assignment
> (calls per day, ETA’s, on-time response, administrative call closure,
> customer satisfaction.)
>
> · Responsible for ensuring on-going maintenance and development of
> positive customer relationships with all business partners and customers.
>
> · Ensures that quality and service level goals are achieved in a timely
> manner.
>
> Requirements:
>
> · At least 2/3 years hands on experience working on hardware repairs
> and/or upgrades on pc's, laptops and printers.
>
> · A+ certification, Associate’s Degree in Electronics, formal PC
> hardware service courses, or similar military related training can
> replace a year of hands on experience.
>
> · Must be comfortable swapping out motherboards (Desktop experience
> necessary, laptop experience desired)
>
> · Must have experience diagnosing/troubleshooting hardware issues on pc,
> laptops, and printers.
>
> · Proficiency in desktop support of individual PCs. Minimum operating
> system knowledge includes: Microsoft Windows 9x, 2000 and XP
>
> · Basic understanding of TCP/IP networking, hubs and switches
>
> · Support of computer networks, as directed by a Level II or III
> Engineer/Technician
>
> · A+ certification is preferred
>
> · DCSE Certification is a plus ( If you are not DCSE, our customer will
> cover the cost to get DCSE certified)
>
> · Must enjoy driving, you will be driving from location to location
>
> · Must have your own tools for repairing computers that include
> anti-static protection and DC volt-meter
>
> · Must have your own reliable transportation and valid driver’s license
>
> · Ability to locate addresses in your immediate area
>
> · Must dress business casual for the position. No jeans or tennis shoes.
>
> · Must be well organized
>
> *If you or anyone you may know are interested please forward your resume
> to dal_recruiting@rcmt.com <mailto:dal_recruiting@rcmt.com> and then
> call 469-341-6090**,* even if we have spoken recently about a different
> position. If you do respond via e-mail please include your resume and a
> daytime phone number so I can reach you. In considering candidates, time
> is of the essence, so please respond ASAP.
>
> This email has been sent on behalf of RCM Technologies, Inc in Dallas,
> TX. So if you have questions please contact the Dallas office.
>
> Thank you,
> RCM Technologies
>
> .........................
>
>
> Note: Please allow me to reiterate that I chose to contact you either
> because your resume had been posted to one of the internet job sites to
> which we subscribe, or you had previously submitted your resume to us. I
> assumed that you are either looking for a new employment opportunity, or
> you are interested in investigating the current job market.
>
> If you are not currently seeking employment, or if you would prefer I
> contact you at some later date, please indicate your date of
> availability so that I may honor your request. In any event, I
> respectfully recommend you continue to avail yourself to the employment
> options and job market information we provide with our e-mail notices.
>
> Thanks again.
>
> ..............................
>
> If you no longer wish to receive these notices please reply back and let
> us know you want to be removed and we will do so.
>
>
>
> If you are interested in this position, please click here
> <http://jobs.rcmt.com/jobseekers/myjobs/emailmerge_response.jsp?d=59_847931
>427794_2411964_1001791_1_Michelle+Blackmon&t11=1279059058406>.
>
> If you would like to unsubscribe, please click here
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>73933313432373739345f323431313936345f313030313739315f315f4d696368656c6c652b4
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-- 
Joey Kelly
Minister of the Gospel and Linux Consultant
http://joeykelly.net
504-239-6550
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