RE: [Nolug] Cox Problem

From: John Souvestre <johns_at_sstar.com>
Date: Thu, 24 Mar 2005 04:17:18 -0600
Message-ID: <001601c5305a$a8eb9b10$1601a8c0@JohnS>

Hello Charles.

> I can tell you that the information your referenced on
> DSLReports is being worked. I have one of our engineers
> working directly with the customer involved.

Could I get an update from you? The customer who sent me the attached plot
opened his ticket about 2.5 weeks ago and hasn't heard "boo". As the plot
shows, he is still seeing 5% packet loss when trying to access my mail server.

John

    John Souvestre - Southern Star - (504) 888-3348 - www.sstar.com

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Received on 03/24/05

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