RE: [Nolug] Cox Problem

Hello Charles.

Are you there? Can you fill us in please?

John

    John Souvestre - Southern Star - (504) 888-3348 - www.sstar.com

-----Original Message-----
From: owner-nolug@nolug.org [mailto:owner-nolug@nolug.org] On Behalf Of John
Souvestre
Sent: Thursday, March 24, 2005 4:17 AM
To: nolug@nolug.org
Subject: RE: [Nolug] Cox Problem

Hello Charles.

> I can tell you that the information your referenced on
> DSLReports is being worked. I have one of our engineers
> working directly with the customer involved.

Could I get an update from you? The customer who sent me the attached plot
opened his ticket about 2.5 weeks ago and hasn't heard "boo". As the plot
shows, he is still seeing 5% packet loss when trying to access my mail server.

John

    John Souvestre - Southern Star - (504) 888-3348 - www.sstar.com

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Received on 03/29/05