Re: [Nolug] Open Source Managed Services?

Kaseya is a tool for MSPs (Managed Service Providors) - theory is you
charge so much per computer (desktop or server) and you catch things
before they break but it's far beyond monitoring - software deployment,
patch management, scripting, real time log alerts, etc. Some use client
software like Kaseya or Handsfree and others use WMI (like Level
Platforms - LPI). They are all MS centric - one claims limited OS X and
Linux support. Most offer some sort of SNMP support. Most (if not all)
offer remote access - usually using a bridged connection and VNC.

 I know a little about most of them and have hand on experience w/ 2 of
them (Handsfree and LPI) - personally I'm not sold but Dell is - they
bought MSP provider Silverback last year.

In case you are curios, about a year ago min order from Kaseya is 250
licenses $12,000 + maintenance was about 20% per year.

And the Open Source solution I mentioned earlier - Purgos -
http://softulz.net/products.shtml

-Dane

Jonathan Roberts wrote:
> Is this for Windows clients? (I think so but didn't look at too much
> of their site) If so, you can get a lot of that information by
> querying WMI.
>
> On Jan 8, 2008 4:48 PM, Chris Jones <techmaster@gmail.com
> <mailto:techmaster@gmail.com>> wrote:
>
> Hey guys, take a look at this product: http://www.kaseya.com
> <http://www.kaseya.com/>
>
> It's basically a "managed services" system, that lets you keep an
> eye on all your clients, kind of a cross between spyware and SNMP,
> where you install a little client app on every PC you manage, and
> they all report back to your central server. You can then very
> easily view who is out of hard drive space, whose antivirus is
> expired, whose hard drive is having SMART errors, stuff like
> that. Spot problems before they happen. It's very useful, but an
> expensive investment to get into this sort of technology. Now,
> what I'm wondering, is does anybody know of anything like this in
> the open source world? Surely there's something out there like
> this...
>
>

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Received on 01/09/08