Re: [Nolug] cox new orleans outage? - Cause and Explanation

This may have been asked already but I was wondering how much it would cost
or if it is even possible to open these ports on residential service. If not
where can I find the prices for non-res service?

Mainly I would use this for demoing and offsite backup when our t1 goes
down.

>From: Scott Harney <scotth@scottharney.com>
>Reply-To: nolug@joeykelly.net
>To: nolug@joeykelly.net
>Subject: Re: [Nolug] cox new orleans outage? - Cause and Explanation
>Date: Mon, 02 Aug 2004 11:07:35 -0500
>
>Charles Jouglard wrote:
>
>>Hello Fellow NOLUGers....
>>
>>The delay in my response is because I was on a mini vacation. This issue
>>was limited to the area serviced by the Mid City Hub, which is most of the
>>New Orleans area excluding, New Orleans East and Algiers.
>>
>>The cause was a Access Control List change on the new CMTS/UBR router in
>>Mid City. The router was recently upgraded to the latest and greatest
>>carrier class device. One of the requirements to enforce the Acceptable
>>Use Policy is to block "HTTP" server type traffic "TO" residential modems.
>> Apparently one of our engineers applied the ACL incorrectly. The
>>changes to correct this issue were made fairly quickly and services were
>>restored.
>
>
>Thanks for the info charles (I sent you an off-list reply as well). I
>tried to contact Cox tech support with details but I figured correctly that
>I wouldn't get beyond "what are you modem lights doing?". So I posted here
>figuring you might reply after the weekend.
>
>Also caught a thread on broadbandreports.com that confirmed the behavior I
>had seen.
>
>
>--
>Scott Harney <scotth@scottharney.com>
>"Asking the wrong questions is the leading cause of wrong answers"
>gpg key fingerprint=7125 0BD3 8EC4 08D7 321D CEE9 F024 7DA6 0BC7 94E5
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Received on 08/02/04