On Thu, Jun 21, 2012 at 03:23:53PM -0500, Mischa D. Krilov wrote:
> Hello.
>
> I'm looking around for a trouble ticket system and I want to solicit
> your opinions. Does anyone have any notably good or bad experiences? I
> need something that ideally has a web interface, the ability to attach
> pictures and lots of wiggle room for customizing fields. Pretty
> reports are a plus. Free is great.
>
> Right now I'm looking at Request Tracker and Spiceworks at the top of
> my to-demo list.
I have always liked OTRS.
Brett
>
> Mischa
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Received on 06/21/12
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